Terms of Service.

Taktikal's Terms of Service

By using our services, you agree to be bound by these terms of service, data processing agreement, and additional terms and conditions that may be provided to you on our website before you order services. If no provision of these Terms can be resolved otherwise than by dispute between them, the following priorities shall apply to the interpretation and application of the terms of these Terms of Service: (1) first, special terms and / or additional terms ; (2) second, a data processing contract; (3) Third, these Terms of Service.If you agree to these terms on behalf of another party, such as your employer or the company you work for, you confirm that you have the legal authority to bind that party. If you do not agree to these terms of service, data processing agreement, and special terms, you may not use the service.

Definitions

• Service provider, Taktikal ehf., Borgartún 25, 105 Reykjavík, ID no. 540317-2080.
• Customer, you Private or legal entity that uses the service.
• Customer data, Files and other digital data and information that the customer loadsup to the service.
• Personal information, Information related to the identified or identifiable individual.
• User, An individual who is authorized to use the Service on his behalf customer.
• Data, the Website, the system, software and all content, services and / or products available on or through the platform provided by the service provider.
• Special Terms, All special terms, conditions and conditions that the parties have agreed asdeviate from these terms.
• User access, User access connected to the customer.
• Access Manager, An individual who oversees customer service for a customer.
• Terms, The latest version of these terms and conditions of use the service, including a data processing contract.

The service

This agreement provides customers with access to Taktikal's software solution for electronic signatures in accordance with Regulation (EU) no. 910/2014 (eIDAS). Access to the service purchaser includes the right of use during the contract period, but not the right of ownership. Customers may not assign the software solution or the use of the solution in any way, modify or entrust others to modify the software, break it down (reverse engineering of software) unless Taktikal gives written consent for such. We do our best to make the service available to customers and users 24 hours a day, 7 days a week, outside of scheduled downtime with prior notice to users.

Customer obligations

The Client shall provide Taktikal with the necessary and desirable information in order for Taktikal to be able to fulfill its obligations under this Agreement. The customer is responsible for ensuring that he has the hardware and software necessary to provide the service. It is the customer's responsibility to ensure that his software is free from viruses, Trojan horses or other malicious software or code, that his software is in an approved form, and that his software cannot, in one way or another, damage or adversely affect on the Taktikal software solution or the service.

Prices and payments

The price, features and limits of the service depend on the price plan set out in the special terms as well as the changes initiated by the customer.The customer can cancel the subscription at any time, and the cancellation takes effect 30 days later m.v. end of the month.

Security and personal information

Taktikal focuses on ensuring the security of data from a privacy perspective. Transaction history in Taktikal's software databases thus only stores data that is necessary to ensure the operational security and reliability of the software.

Customer access

The customer is responsible for all actions that take place on his user account. User access can also be provided by the customer's access manager who is responsible for managing the user access of his employees.

Limitation of liability

We are not responsible for service failures or software defects and do not bear any costs due to such incidents, direct or indirect losses or lost profits and do not pay compensation for any inconvenience that the customer may suffer.

Intellectual property rights

Our trademarks and trade names may only be used by a third party if he has obtained written consent from us before using them in published material or on websites.

Changes

We reserve the right, at our sole discretion, to change these Terms of Service at any time. Unless otherwise stated, such changes will be notified through the Service 30 days in advance. Check regularly for changes to the terms. Your continued use of our services after such changes is tantamount to binding acceptance of such changes.

Disclaimer

Based on an independent legal audit, we believe our advanced signature can comply with all advanced electronic signature requirements under the eIDAS. However, do not consider this as legal advice. Legal practice and case law evolve and vary in different jurisdictions. Before you use our e-signature solution, you must therefore always consult your own legal representative whether it is suitable for your case. We disclaim any liability.

Force Majeure

We are not responsible if the obligations mentioned here are not fulfilled or only in part if the reasons are special circumstances that we could not foresee, prevent or remove in any way (Force Majeure circumstances). Let us notify the client of the Force Majeure situation within 5 (five) calendar days after it arises and at the same time demonstrate that we have taken all reasonable measures and measures to reduce costs or negative consequences.

Applicable law

These terms of service shall be made and interpreted in accordance with Icelandic law. In the event of a dispute or dispute between the customer and the service provider regarding these terms of service, the parties shall endeavor to reach a settlement. If a settlement is not reached, all unresolved disputes, disputes and claims that arise due to or related to these terms of service, violations of them, rescission or validity, shall be resolved before the District Court of Reykjavík.

Special terms

The customer and the service provider may agree on special terms that deviate from these terms. All such agreements must be signed by the competent representatives of both parties, and must supersede these terms.

Termination

You can stop using the service at any time. We reserve the right to stop providing the service or transfer the provision of the service to a third party by notifying the customer with at least 6 months' notice. In such a case, customers who have purchased a service that extends beyond the notice will receive a refund in the months that the service was not provided. We reserve the right to discontinue providing the Service, without notice, if the Customer or User violates these Terms of Service.

Contact us

If you have any questions or would like to comment on these terms of use, you can contact our service team via the email address info@taktikal.com